How can I get answers to my concerns?

We are dedicated to serving you and your student's health and educational needs. If you would like to file a Title IX Complaint or a Uniform Complaint, please visit the relevant webpage for further instructions. Otherwise, please proceed below with the following steps:

#1 - Contact Your Child's Teacher

If your question or concerns are related to your child's education, contact the teacher by email. Often, the teacher is able to provide a prompt solution, and the following steps are not necessary.

Please allow for 48 weekday hours to receive a response.

#2 - Contact the School Assistant Principal or Principal

If you have not received a response within 48 weekday hours or the issue has not been resolved following the teacher's response, notify the assistant principal/principal by email or phone. (The assistant principal may advise you to talk with the school counselor or the principal.)

Please allow for 48 weekday hours to receive a response.

#3 - Contact the District Resolution and Compliance Officer

If you have not received a response within 48 weekday hours or are unsatisfied with the response after contacting the school’s administration, please contact the District Resolution and Compliance office, where it will be directed to the appropriate department director. Please provide detailed information, including the names and dates of the staff members you spoke with.

Please allow for 48 weekday hours to receive a response.

Lisa McColl, Ed.D.
Resolution and Compliance Officer
Title IX Coordinator
47-950 Dune Palms Road, La Quinta, CA 92253
760-771-8788
[email protected]

Formal Complaint Process

If you have gone through the informal process and find yourself at the point of needing to file a formal complaint, we are here to help.

You may review all board policies and administrative regulations to determine what type of complaint process you may want to file. Please review the documents and proceed with filing the appropriate form.

Citizen Complaint Procedures:

Board Policy 1312.1

Administrative Regulation 1312.1

Citizen Complaint Form

Uniform Complaint:

Complaint Procedure Details

Board Policy 1312.3